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Privacy Policy

Effective Date: December 01, 2024
Last Updated: December 01, 2024


Welcome to Vocabia (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites https://www.vocabia.co and https://app.vocabia.co (the “Sites”), and when you use our services.

If you have any questions or concerns about this policy or our practices, please contact us at [email protected].

1. Information We Collect​

A. Information You Provide to Us​

  • Personal Information: Name, email address, account details, and any other information you provide when signing up or using our services.

B. Payment Information​

We use Stripe, a secure third-party payment processor, to collect and process payment information when you subscribe to our services.

  • We do not store or process payment details such as your credit card number, billing address, or other sensitive payment information on our servers.
  • All payment data is securely handled by Stripe in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
  • For more information, please refer to Stripe’s Privacy Policy.

2. How We Use Your Information​

We use the information we collect for the following purposes:

  1. To provide, maintain, and improve our services.
  2. To process payments and manage subscriptions (via Stripe).
  3. To personalize user experiences and recommendations.
  4. To communicate with you, including responding to inquiries and sending updates.
  5. To comply with legal obligations and enforce our terms of service.
  6. To analyze trends and monitor usage for research and development purposes.

3. Sharing Your Information​

We do not sell personal data. However, we may share your information with the following entities:

A. Service Providers​

  • Stripe: For payment processing. Your payment information is securely handled by Stripe, and we do not store this data on our servers.

We may disclose your information to comply with legal obligations, enforce our terms, or protect our rights.

C. Business Transfers​

In the event of a merger, sale, or asset transfer, your data may be transferred to the new entity under this Privacy Policy.

Under the GDPR, we process personal data based on the following legal grounds:

  • Consent: When you give explicit consent (e.g., for marketing communications).
  • Contractual Obligation: To provide the services you requested.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interest: For operational purposes, fraud prevention, or improving services.

5. International Data Transfers​

Your data may be transferred to and processed in countries outside your country of residence. These countries may not have data protection laws equivalent to those in your country. We take appropriate measures to ensure your data is protected, such as using standard contractual clauses approved by relevant regulatory authorities.

6. Your Privacy Rights​

A. Under the GDPR (EU/EEA)​

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request a copy of your data in a portable format.
  • Withdrawal of Consent: Withdraw your consent for specific processing activities.

B. Under the CCPA (California, USA)​

  • Know: Request details about the data we collect and how it is used.
  • Delete: Request deletion of your personal data.
  • Opt-Out: Opt out of the sale of personal data (though we do not sell personal data).

To exercise your rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.

7. Data Retention​

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Once data is no longer needed, we securely delete or anonymize it.

8. Security Measures​

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy​

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Privacy Policy​

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of significant changes by posting the updated policy on our Sites and updating the "Last Updated" date.

11. Contact Us​

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]